Customer Service Administrator

Customer Service Administrator|North Hampshire

A market-leading organisation based in North Hampshire is looking for a Customer Service Administrator to join its friendly and supportive team.

This is a great opportunity for someone who enjoys a varied role and can confidently manage multiple tasks while delivering excellent customer service.

Key responsibilities include:

• Communicate with customers via phone and email, ensuring a high standard of service
• Review and process documentation, including credit checks, risk reports, and supporting materials in line with credit application procedures
• Set up new customer accounts and maintain accurate records using internal systems
• Prepare contractual documents, legal agreements, and customer correspondence from templates
• Handle customer queries efficiently, providing clear and effective resolutions

About you:

• Strong verbal and written communication skills with excellent attention to detail
• Proficient in Microsoft Excel, Word, and Outlook
• Proactive, organised, and committed to delivering high levels of customer service
• A team player with the ability to build strong working relationships

Additional information:

• Own transport is preferred due to the office location
• Temp to perm
• Free on-site parking

If you’re passionate about this position or are keen to hear more, please click on “apply” as soon as possible.
 
You are required to be eligible to work in the UK full time without restriction.

Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.