Key Achievements:

• Streamlined payroll processes across multiple client accounts, reducing processing time by 30%.

• Identified payroll discrepancies and errors, saving clients approximately £50,000 / $60,000 annually.

• Implemented automated reporting templates, improving payroll accuracy and reducing manual errors by 25%.

• Supported complex payroll projects, ensuring compliance with statutory regulations and client deadlines.

• Enhanced client satisfaction through timely and accurate payroll processing and advisory support.

Duties & Responsibilities:

• Process payroll for multiple client accounts accurately and on time, ensuring statutory compliance.

• Prepare and submit payroll-related statutory returns, including PAYE, NIC, and other regulatory filings.

• Reconcile payroll accounts and resolve discrepancies in client payroll records.

• Maintain accurate payroll records, including timesheets, deductions, benefits, and allowances.

• Liaise with clients to clarify payroll queries and provide guidance on payroll-related matters.

• Support year-end payroll activities, including P60s, P11Ds, and other statutory documents.

• Implement and maintain payroll systems and reporting templates for efficiency and compliance.

• Monitor changes in payroll legislation and ensure clients remain compliant.

• Assist in payroll audits and provide documentation to support internal and external reviews.

• Train and mentor junior payroll staff, improving team efficiency and accuracy.

• Ensure confidentiality and security of all payroll and client data.

• Collaborate with HR, finance, and accounting teams to integrate payroll processes with client systems.

• Prepare payroll reports and management summaries for clients and senior partners.

• Contribute to process improvement initiatives and best practice implementation.

• Handle complex payroll adjustments, retroactive payments, and deductions.

• Provide advice to clients on payroll policies, statutory obligations, and best practice procedures.

• Support payroll-related projects, including system migrations and process automation.

• Maintain compliance with internal policies, professional standards, and regulatory requirements.

• Participate in continuous professional development (CPD) and technical training.

• Resolve escalated payroll issues promptly and professionally, maintaining high client satisfaction.